This document uses the following terms.

• Check‑In: The time at which the rental period begins.
• Check‑Out: The time at which the rental period ends.
• Renter / Lessee: The person assuming responsibility for rental items during the rental period.
• Designee: An individual or entity appointed to act on the renter’s behalf.

Rental items are considered reserved and under contract upon receipt of a 25% non‑refundable deposit. Reservations made within 7 days of the scheduled reservation date may require full payment at the time of booking.

A follow‑up email will be sent to the email address provided within 7 days of the reservation date, including a copy of the invoice and a link to complete payment of the remaining balance.

Liability Policy:

Payment of the deposit or payment request constitutes full agreement to these Terms & Conditions. The renter is responsible for reading the entire document.

This agreement is between aMaze LLC (aMaze Rentals) and the renter for all items listed on the invoice/contract, including any additional rentals discussed outside of it. The renter authorizes aMaze Rentals to charge their debit/credit card for any damages incurred during the rental period.

• Failure to return rented items by the check‑out time may constitute theft, resulting in criminal charges and/or additional fees.
• The renter will pay for any damages to rented items incurred during the rental period or while in their possession.
• If any items go missing or are stolen, the renter agrees to be charged the full replacement value.
• The renter must notify aMaze Rentals of any change in address or telephone number while in possession of rental items.
• Full payment is due prior to delivery and in advance of your check‑in time. Delivery will not be initiated until payment has been received, and any delay in payment may affect the scheduled delivery drop‑off time.
  
• The renter is financially responsible for all items in the rental contract.
• The renter will pay all overdue charges for any equipment returned after the check‑out time.
• The renter will pay any fees incurred by aMaze Rentals for repossessing items or collecting unpaid rental charges.
• Upon receipt of rental items, the renter or their designee must confirm that all items are in satisfactory condition.

Cancellation Policy:

There are no cancellation fees beyond forfeiture of the non‑refundable deposit.

If the renter chooses to reschedule, the deposit may be credited toward a future reservation (subject to availability). If the renter cancels entirely, the deposit is forfeited. The renter may select a new date and have the deposit applied to that rental.

Delivery/Pickup Service:

Delivery service is required for all orders unless otherwise approved.

• aMaze Rentals charges a 10% delivery fee on all orders for anything delivered within a 25-mile radius of where the inventory is stored (Angier, NC 27501).
• Deliveries outside this radius incur an additional $2.00 per mile.
• Additional delivery charges will be added to the contract after reviewing order details.

Cleanup/Preparation for pickup

Before the scheduled pickup time:

• All floral arrangements, trash, and decorations must be removed from rental items.
• The renter assumes responsibility for any damage caused by decorations. Some decorations may permanently stain or damage linens and other items.
• Decorations must not affect the structural integrity of rental items. Please ask if you are unsure to avoid the cost of damages.
• All chairs and tables must be stacked as delivered.

Additional charges may apply if:

• The site is not ready or accessible when the crew arrives.
• All rentals are not put back in the same order or packaging as they were delivered, unless otherwise discussed.
• All additional equipment is left dirty.

Final Disclosure

All equipment must be returned according to these Terms & Conditions. The renter is solely responsible for any additional charges resulting from failure to meet these requirements. All collection fees, attorney fees, court costs, or any expenses involved in collecting rental charges will be the responsibility of the non‑prevailing party.

Property Suitability & Site Requirements

• The renter is responsible for ensuring the event location can safely and adequately accommodate the tent size reserved. This includes providing a level surface free of hazards, obstructions, or underground utilities that may interfere with anchoring.
• aMaze Rentals may cancel or decline setup if the site is unsafe, unsuitable, or unable to support proper installation.
• If unsure about site suitability, the renter must request a site visit prior to the reservation date (subject to availability).

Weather & Safety Conditions

• Tent setup may be delayed, modified, or canceled due to severe weather, including high winds, lightning, saturated ground, or other unsafe conditions. aMaze Rentals will make all safety determinations at its discretion.
• Once installed, tents are not guaranteed to withstand extreme weather. The renter must monitor conditions and evacuate the tent if unsafe weather occurs.

Anchoring, Equipment Protection & Structural Integrity

• All tents must be anchored using stakes or weights as required. The renter must disclose any underground utilities, irrigation systems, septic lines, or staking restrictions. aMaze Rentals is not responsible for damage to undisclosed underground systems.
• The renter agrees not to move, alter, remove, or tamper with any part of the tent structure, including tent walls, support poles, anchoring points, or the frame.
• The renter, their guests, or event staff may not remove tent walls or disassemble any portion of the frame unless prior written approval is provided by aMaze Rentals. Unauthorized modification may result in damage fees and void all safety guarantees.
• The renter must maintain the tent as installed and notify aMaze Rentals immediately of any issues.

Rental Period & Access Requirements

• The renter must provide accurate delivery and pickup times and ensure access to the property during those windows.
• Additional fees may apply for delays, rescheduling, or inaccessible sites.
• Rental periods are defined in the invoice or quote. Late pickup due to renter unavailability may incur additional charges.

Damage, Loss, & Liability

• The renter is responsible for any damage, loss, or theft of rental equipment during the rental period, excluding normal wear. Charges may apply for repairs or replacement.
• aMaze Rentals is not liable for injuries, accidents, or property damage resulting from misuse, improper setup by the renter, or weather‑related incidents.

Cancellations & Changes

• Cancellation fees may apply depending on timing, preparation, and reserved inventory. Changes to the reservation (tent size, accessories, delivery time, etc.) are subject to availability and may require an updated quote.

Additional Items & Add‑Ons

• Tent walls, lighting, tables, chairs, linens, and other accessories are not included unless explicitly listed on the invoice. The renter must specify quantities and types of add‑ons to receive an updated itemized quote.

Customer Responsibilities

• Maintain a safe environment around the tent
• Prevent unauthorized use or relocation of equipment
• Ensure children and guests do not hang from or pull on tent walls, poles, or ropes
• Notify aMaze Rentals immediately of any issues during the rental period

Acceptance of Terms

• By reserving equipment from aMaze Rentals, the renter acknowledges and agrees to all terms and conditions listed above.

Definitions

• Renter / Lessee: The person assuming responsibility for rental items.
• Designee: The individual or entity appointed to act on the renter’s behalf.

Inflatable Capacity & Safety Requirements

Bounce House

• Max individual weight: 150 lbs
• Max participants: 7
• Recommended age: 3+

Inflatable Slide

• Max individual weight: 170 lbs
• Max participants: 1–2
• Recommended age: 7+

Safety Rules

All participants must remove shoes, jewelry, badges, eyeglasses, and sharp objects before entering.

Absolutely NO: Confetti, gum, food, drinks, sprays, or sticky substances. Additional cleaning fees apply for violations.

Prohibited:

• Piñatas
• Smoking
• Wrestling, flipping, colliding, or fighting
• Bouncing against sides or near the doorway
• Hanging from netting or roof
• Mixing older children with younger children- risk of severe injury.
• Using the inflatable near heat or open flame

Participants with injuries, disabilities, or conditions that increase risk (including pregnancy) are not permitted.

If the inflatable begins losing air, exit immediately.

Weather & Operating Conditions

Inflatables must be securely staked at all times. Do not use if winds exceed 25 mph.

If high winds occur, exit immediately and turn off the blower.

Do not operate in rain or on wet ground due to slipping hazards and electrical risk.

In inclement weather, the renter must disconnect the blower and secure it in a dry location or cover it to prevent water damage.

Supervision Requirement

Children’s safety depends on active supervision. The renter is fully responsible for monitoring all participants at all times. As the lessee of the inflatable(s), the safety of all individuals who come into contact with the inflatable(s) or any of its components is solely the renter’s responsibility.

• Keep children away from the blower unit - risk of electric shock and serious injury from moving parts of the blower.

Property & Setup Requirements

The renter must ensure the property can safely accommodate the inflatable. aMaze Rentals may cancel or decline setup if the inflatable cannot be safely secured due to property conditions or weather.

If unsure, the renter must request a site visit prior to the reservation date.

Cancellation Policy

No cancellation fees beyond forfeiture of the non‑refundable deposit.

Weather‑Related Exceptions

If we determine that the inflatable cannot be safely set up due to weather conditions, the non‑refundable deposit may be credited toward a future reservation (subject to availability).

Please note however, if the renter cancels the reservation entirely, the deposit will be forfeited. The renter is welcome to select a new date, and the deposit will be applied toward that rental.

Liability Release

Rental equipment is received in good condition and must be returned in the same condition (ordinary wear accepted).

The renter assumes all responsibility for injuries or property damage and agrees to release and hold aMaze LLC harmless from all claims arising from use of the equipment.

If the liability release is deemed unenforceable, damages are limited to the total rental amount paid.

The renter agrees that aMaze LLC may enter the premises at any time to repossess equipment.

The renter may not loan, sublet, or relocate the equipment.

The renter agrees to pay full replacement cost—including labor—for all damages.

If inflatable equipment is lost, stolen, or damaged beyond repair, the renter agrees to pay $1,500.00.

No warranties of merchantability or fitness are expressed or implied.

*The renter's signature or their designee's will be required by aMaze LLC upon the delivery of the Inflatable(s) acknowledging full responsibility for the inflatable(s).